How to Say No to Bad Business – Without Losing the Customer

            A Factsheet from  Register at http://www.business111.com for more factsheets By Liz Barclay When you run a small business, especially on your own or with a tiny team, it’s tempting to say yes to every job that comes your way. You’re trying to keep the cash flowing, maintain goodwill, and grow your name. But here’s the truth: not all business is good business. I’ve spoken to countless micro business owners over the years—graphic designers, florists,Continue reading “How to Say No to Bad Business – Without Losing the Customer”

The Paperwork Trap: How Admin Is Costing Us Growth

            A Factsheet from  Register at http://www.business111.com for more factsheets By Liz Barclay Every small business starts with an idea—a skill, a product, a dream. But too often, what begins as a passion ends up buried in a mountain of admin. I’ve lost count of the number of business owners who’ve told me: “I spend more time filling out forms than I do serving customers.” From VAT returns to insurance renewals, grant applications to GDPRContinue reading “The Paperwork Trap: How Admin Is Costing Us Growth”

What Do I Do When a Client Won’t Pay—Again

            A Factsheet from  You’ve done the job. Delivered what was agreed. Sent the invoice. And now you’re chasing. Again. The client who was all smiles when they signed the contract is now ghosting your emails, dodging your calls, or spinning excuses—“accounts is off sick,” “the system’s down,” “we’re just waiting on sign-off.” Sound familiar? You’re not alone. Late and non-payment, and long payment terms in contracts are huge biggest threats to small businesses andContinue reading “What Do I Do When a Client Won’t Pay—Again”

Can I Afford to Put Up Prices Without Losing Customers?

            A Factsheet from  Register at http://www.business111.com for more factsheets By Liz Barclay It’s the question keeping thousands of small business owners awake at night: Can I afford to put up my prices without losing customers? You’re not being greedy. You’re trying to survive. Costs are rising across the board: raw materials, rent, utilities, the cost of borrowing. You’re working harder just to stand still and yet the thought of charging more fills you withContinue reading “Can I Afford to Put Up Prices Without Losing Customers?”

Small Businesses Are Not Big Business in Miniature – So Why Are the Rules the Same?

            A Factsheet from  Register at http://www.business111.com for more factsheets By Liz Barclay Micro business owners running everything from market stalls, bookkeeping services, and pets’ parlours, are CEO, accountant, IT support, sales and marketing lead, cleaner and customer service team all rolled into one. Every day is a juggling act. So when the latest government regulation lands in your inbox, often written with a 500-employee company in mind, you can be forgiven for feeling punishedContinue reading “Small Businesses Are Not Big Business in Miniature – So Why Are the Rules the Same?”